FAQ
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Frequently Asked Question

 

Q1: Are you a factory or trading? 

A1:We are factory including faucet, boiling tank etc products.

 

Q2: Where is your facotry?

A2: Our factory is located in xiamen, Fujian, where is the sanitary ware and electronic equipment production base.

 

Q3: How many staffs are in your factory and how is your capacity?

A3: We seperated the production for faucet and tank. There are 60 staffs for faucet production,And there are 40 staffs for the boiling tank. Output is 20,000 sets per month.

 

Q4: Which market do your products sells to?

A4: Our products are mainly exported to UK, Germany, Netherlands and USA and Australia and leading brands in the other countries.

 

Q5: What is the certificate you have?

A5: ISO9000, CE and WRAS certification.

 

Q6: What’s the MOQ of your product with neutral packaging?

A6: Faucet: 300pcs per item, Boiling tank: 500pcs per item.

 

Q7: What is the payment way?

A7: TT, OA, DP and LC are acceptable.

 

Q8: How do you guarantee your quality?

A8: Tank is 1 year, Waranty is 5 year if customer purchase tap and filter and tank together from us. 

  

Q9: How long is your delivery time?

A9: In normal way, 30-40 days for the production. Earlier or delay according to your request or the communication.