Frequently Asked Question
Q1: Are you a factory or trading?
A1:We are factory including faucet, boiling tank etc products.
Q2: Where is your facotry?
A2: Our factory is located in xiamen, Fujian, where is the sanitary ware and electronic equipment production base.
Q3: How many staffs are in your factory and how is your capacity?
A3: We seperated the production for faucet and tank. There are 60 staffs for faucet production,And there are 40 staffs for the boiling tank. Output is 20,000 sets per month.
Q4: Which market do your products sells to?
A4: Our products are mainly exported to UK, Germany, Netherlands and USA and Australia and leading brands in the other countries.
Q5: What is the certificate you have?
A5: ISO9000, CE and WRAS certification.
Q6: What’s the MOQ of your product with neutral packaging?
A6: Faucet: 300pcs per item, Boiling tank: 500pcs per item.
Q7: What is the payment way?
A7: TT, OA, DP and LC are acceptable.
Q8: How do you guarantee your quality?
A8: Tank is 1 year, Waranty is 5 year if customer purchase tap and filter and tank together from us.
Q9: How long is your delivery time?
A9: In normal way, 30-40 days for the production. Earlier or delay according to your request or the communication.